Message Of I Have A Dream Speech - Free Essay Example

Sample details Pages: 3 Words: 765 Downloads: 5 Date added: 2019/10/30 Category History Essay Level High school Tags: I Have a Dream Essay Martin Luther King Essay Did you like this example?   Ã¢â‚¬Å"I have a dream that my four little children will one day live in a nation where they will not be judged by the color of their skin but by the content of their character.† This sentence from the Martin Luther King â€Å"I have a dream† speech which was delivered during peaceful demonstration of blacks for their civil rights in 1963.   Although Abraham Lincoln signed the Emancipation Proclamation and gave freedom to black people in 1863, black people had lack of rights one hundred years later in 1963. King’s dream was about that someday every nation: black and white, would have equal rights and opportunities in America. King’s hope was that Lincoln’s fight would become reality and black people would be granted all the civil rights that the Constitution promised them not just through paper and pen. It goes without saying, this situation has been accomplished King’s dream in great part. However, many more years will pass, and many changes will occur before societies will agree that no race or nation is less and everyone equal. After each society, King’s dream step by step will become near to reality. It will tak e time until person reaches conscious awareness and admit that no race is supreme over another. Don’t waste time! Our writers will create an original "Message Of I Have A Dream Speech" essay for you Create order In his speech King bringing up the injustices and inhumanities black people have been experiencing. â€Å"We can never be satisfied as long as the Negro is the victim of the unspeakable horrors of police brutality.† â€Å"We can never be satisfied as long as our children are stripped of their self-hood and robbed of their dignity by signs stating: â€Å"For Whites Only.† â€Å"Negro in Mississippi cannot vote, and a Negro in New York believes he has nothing for which to vote.† â€Å"We can never be satisfied as long as†¦Ã¢â‚¬  He uses this horrible phrase by which he wants to demonstrate the oppression and horridness which Negros have been experienced over 300 years. American society has made a significant progress since and King’s dreams become true in many ways. Americans behavior toward black people have changed beyond recognition in the past 50 years. Black people were deprived to vote, and even black people were lynched if they tried to vote. Black students had to go to separate schools because there was a law which segregated schools for black and white students. In addition, schools and textbooks for black students were used and old. They could not have high paying jobs: women usually were domestic servants and men were workers. Now, African Americans are elected and can become high-ranking official employees. Barack Obama was the first African American president, Patrick Deval was the first African American governor of Massachusetts. 50 years ago, there was a law which considered as a crime marriage between whites and blacks people. According to this law, if a white person married a black the couple would be jailed. According to statistics which was made in 2015, around 25% of newly married black men are intermarried. Today, there are around 50 black members in the U.S. House of representatives. Now African Americans not only earn more money than used to   50 years ago, but also   black people get paid equally with white people for the same occupation. In a great country America King’s dream has come true in many ways. One of his dreams was voting rights and equal opportunities for African Americans. His demands about racial segregation and discrimination are now satisfied. In 1954 most schools were separate by Jim Crow law for black and white students. Today, there are no longer segregated school, in America. Before black men mostly worked in the fields or farms and black women were domestic workers in rich people houses. Now, African-American can attend colleges and universities in the same base as white people and hold well-paying jobs. About 50 years ago, African-American people were not even allowed to vote, but now America had an African-American president. America has progressed a lot since King’s times. Since King’s journey no one could ever imagine that so many remarkable changes can occur in African-American people life. There is no doubt that great part of King’s dream become true. However, th ere will need to put more effort in order to fully erase eras last traces of racial bias embedded in unconscious minds of society in Americans and whole world. â€Å"America and the whole world have become more tolerant and ready to solve a issues regarding race throughout the world. Skin color is nothing like the big issue it used to be. But the â€Å"pursuit of happiness† is never easy and can never end.

The Classical Public Administrative Theory - 1158 Words

CLASSICAL PUBLIC ADMINISTRATIVE THEORY Most twentieth century scholars in sociology and the science of administration consider the classical public administrative theory as the early form of organizational theory and accompanied by three main types of management: scientific, administration and bureaucracy. All of these management ideas are linked to different academics. `The scientific management was developed by Frederick Winslow Taylor (1856-1915); the American engineer in his â€Å"principals of scientific management† (1911) tried to improve the industrial capability by creating the concept of â€Å"one best way† idea. The base of the scientific management or Taylorism, as it is called suggests increasing the output by simplifying jobs, pay by performed tasks, and create the alliance between the worker and manager. Thus, the workmen are the secondary concern in F. Taylors (1911) scientific theory. They are adjusted to the job and not the other way around. Although some researchers say F. Tayler’s (1911) theory is ignorant, incorrect and frequently just nonsensical, still most of its concepts are important today, especially in the industrial sphere. The most well-known idea about administration belongs to Thomas Woodrow Wilson (1856-1924), the 28th president of United States and renowned â€Å"father of public administration†. In his 1887 essay â€Å"the study of administration† Wilson observed the European including particularly French and GermanShow MoreRelatedThe Field Of Public Administration Essay1275 Words   |  6 PagesThe field of Public Administration is undoubtedly one of the most vast study fields there is. It is said that public administration is closely related to Management in terms of public management theories. 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The Classical Management Theory was broken into three schools of thinking: Scientific management, whichRead MoreManagement Administrative Theory1585 Words   |  7 PagesORGANIZATION ASSIGNMENT 1 Mary Parker Follett has been described by Schermerhorn et al. as an Administrative Theorist within the Classical approach to management. However, others have seen her as ahead of her time, and have even described her as thoroughly modern . What were Mary Parker Follett s main contributions to management thought and practice; how do they relate to classical management theory and practice and how are they relevant to managers in contemporary organisations? Ever sinceRead MorePublic Administration1077 Words   |  5 PagesMidterm Essay: Classical Organizational Theory Liberty University February 5, 2014 Midterm Essay: Classical Organizational Theory Classical Organizational Theory deals with the systematic processes necessary to make bureaucracy more efficient and effective. Name three scholars that are credited with the development of classical organization thought that most correctly fit into this definition of Classical Organizational Theory. What were the basic arguments articulated by each in their contributionsRead MoreExamples Of Neoclassical Organizational Theory909 Words   |  4 Pagesperspectives that moved away from the mechanistic views of classical organizational theory in which human beings act as different parts to that machine to an approach that attempts to account for internal and external environments. This multi-dimension approach is considered an intellectual merger of most prior schools of thought beginning with neoclassical. Neoclassical organizational theory, a modified version of the classical organizational theory was developed at the end of WWII through the 1950s asRead MorePamd501 Paper704 Words   |  3 PagesClassical Organizational Theory deals with the â€Å"systematic processes necessary to make bureaucracy more efficient and effective.† Name three scholars that are credited with the development of classical organization thought that most correctly fit into this definition of Classical Organizational Theory. What were the basic arguments articulated by each in their contributions to the development of Classical Organizational Theory? Classical organizational theory evolved during the first half of thisRead MorePublic Sector Organizational Theory ( Postmodernism )1630 Words   |  7 PagesPublic Sector Organizational Theory Introduction This essay compares and contrasts the â€Å"Classical† and â€Å"Human Relations† approaches to management. 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Max Webers bureaucratic approachRead MoreThe Rise of the Factory System during the Industrial Revolution1245 Words   |  5 Pagestwentieth, with a flourish of management theories ranging from classical theories of management to the Japanese management model. The present day management theory is the outcome of the many interdisciplinary efforts of a wide range of people. The rise of the factory system during the Industrial Revolution in Europe, where mechanization or automation and mass production were the pillars of productivity, was the start of the modern day organization. Management theory was, however, slow to evolve. ThereRead MorePeter Fayol And Max Weber1437 Words   |  6 PagesEarly management theories adopted by such proponents as Henri Fayol, Mary Parker Follett and Max Weber are relevant in todays’ world. In this essay I am going to discuss about all three theorists and how their theories are still relevant for managers in the 21st century in meeting the challenges. In the classical approach to management there are three branches under it. They are, scientific management, administrative principles and bureaucratic organisation. Henry Fayol and Mary Parker Follett developed

I Am Legend Essay Free Essays

I’ve been asked to write an essay on a film. I have been asked to pick a five minute scene from my chosen movie, I will be explaining and talking about how camera shots, miss-en-scene, sound and lightening effects the audience, also what the director want the audience to feel and understand. The movie that I have picked to do my essay on is the 2007 science fiction film I AM LEGEND. We will write a custom essay sample on I Am Legend Essay or any similar topic only for you Order Now This film is based on RICHARD MATHESON’S 1954 novel under the same name and directed by Francis Lawrence. I AM LEGEND was distributed by the WARNER BROS. PICTURES. and released on DECEMBER 14TH 2007 in the USA. however the developing of the movie started way back in 1994 where several actors and directors were lined up to cast and produce the film, however due to financial and other problems the film was put on hold. NEW York City is where the movie was filmed and also included the BROOKLYN Bridge a $5 Million dollar scene which was the most expensive scene ever at that time. The movie begins with news broadcast where a scientist Dr. Alice Krippin played by Emma Thompson, who announce the invention of a new drug that could cure cancer saving millions of lives but does it all sound too good to be true? , then fast forwards three years later to the scenes of a post apocalyptic world where there seems to be no sign of human life. we hear car engine and from a birds eye view looking down on the city we see a moving car and then a close up inside the car that’s the first time the main character DR. ROBERT NEVILE played by WILL SMITH, and his dog SAM are introduced to the audience, through out the movie it becomes clear to the audience watching that the relation ship between ROBERT NEVILE and his dog is a very strong relationship and there are many scenes which showcase the bond between them non more than the scene I have chosen to do my essay on. And the story plays out to the myth that a dog is a mans best friend. The story line of the movie becomes very clear within the early moments of the movie and we see what the task ahead of the main character is. veryday he sends out radio message looking for survivors as well as trying to cure the mutated humans otherwise known as Darkseekrs. The death of ROBERT Neville’s dog Sam proves to be an emotional and a turning point in the film as ROBERT NEVILE loses his senses and retaliates with angry as he cannot bare the loss of his one and only companion and goes out looking for revenge at this point he is attacked by hundreds of d ark seekers and seems to be in trouble with his car flipped over all of the sudden a bright light nears and ROBERT NEVILE passes out as he is coming back around he is inside of a car and looks up with a shaky n unclear camera angle as if the audience is looking through his eyes. at this point he has been rescued by a women named ANNA and her son ETHAN who had heard his radio message and followed him, they take him home but his blood trail is left by the door as he was brought into the house next day the Dark seekers followed the smell of the blood and attacked them that’s when ROBERT NEVILE realises that he has to sacrifice himself to save humanity and becomes almost like a religious figure sacrificing his life for the sake of humanity. The scene that I have chosen to do my essay on is when ROBERT NEVILE and his dog SAM are chasing after the deer, as they make there way through the roads and cars the deer takes a turn and enters a dark building and Sam follows it, at this point ROBERT NEVILE is also running after them up until the door way screaming for SAM to stop. In this scene the unstable camera and fast scene and ROBERT Neville’s frightened tone of voice makes the audience fearful and worried for SAM. ROBERT NEVILE then cautiously goes after SAM into the building with a flash light and his gun locked and loaded ready to fire which adds more tension to the scene and makes the audience feel as if something horrible is going to happen, as he is slowly making his way inside the building with a frightened tone of voice whispering Sam’s name, At this point there is no music, the dark building and deadly silence becomes a perfect recpite for a scary scene, the silence and darkens makes this scene very intense and suspenseful which gets the audience on the edge of their seats waiting for something to happen. n the frightful darkness and science all you can here is the sound of his footsteps and water drops dripping down in the background and the frightening tone of ROBERT Neville’s as he raptly says â€Å"I shouldn’t be here† makes the scene that much more suspenseful and makes the viewer worried for both him and his dog. uring this scene the camera is very uns table as if the viewer was with him watching him from a corner and the other camera angle used is over the shoulder as if we are ROBERT NEVILE and we see through his eyes, this brings the audience much closer to the action and draws the viewers attention to the scene, especially as ROBERT NEVILE is making his way deeper into the dark building we see more tension building on the characters face as he is making his way round he looks down and there is blood on the floor which is a dangerous sign and gets the audience’s emotions started as we believe it could be SAM. s ROBERT NEVILE is making his way round a corner it appears on the ground the head of an animal which the audience see for a very short time and the camera looks up at ROBERT NEVILE as the tense looks on his face and him slightly whispering â€Å"SAM† its creates a very suspenseful moments as ROBERT NEVILE makes his way closer to the animal slowly revealing the head off the deer creates a moments sigh of reli ef for the character and the veiwer. this plays with the emotions of the audience as being very brightened and scared to the relief and the calming down. As he goes further into the building, over the shoulder shot is used as we see ROBERT Neville’s view as he point his gun and flash light into different parts of the room seeing nothing but old pipes makes the viewer anxious and worried to what might be in one of theses corners as the audience is looking from his point of view and changes in-between to a close up of his face which the viewer can see the frightened and fearful look on the characters face, all the way through it there is no music used just the sound of his footsteps, water dripping and him calling his dog the second time he looks up the viewer can see the Dark seekers from the characters point of view and the second shot is from the middle of the dark seekers looking back at him, an just as he raised his gun before and seen the you could hear a sound almost like a sward being drawn which with the camera angle and sight of the dark seekers and hearing them breathing and growling grabs the attention of the viewers. hen ROBERT NEVILE quickly looks this shows that he is very frightened and doesn’t want to be spotted and now the audience is very scared and worried for him and there attention is on the screen watching his every move as he slowly takes a few steps back his foot hits a piece of wood on the floor making sound causing the viewer to be on the edge of their seats and very worried this part of The scene is a very suspenseful. As he slowly escapes to the hall the audience is abet more relaxed believing it’s the end of it, As he is making his way though the hall, a whimper can be heard in the distance, echoing through the empty halls of the building. Robert takes a closer look following the sound to find Sam the viewer can see all this as the over the shoulder a very common shot and used a lot in the movie keeps the audience drawn to the action and can see from his point of view, Sam hiding under a desk and looks back at him for a second and we can see this through Samâ€⠄¢s punt of view. The relief on his face is short-lived as we can see from ROBERT Neville’s point of view as he is looking at Sam and from Sam angle ROBERT NEVILE notices that Sam isn’t looking at him, but staring at something behind him which creates a very scary a moment, He turns around just in time to see a â€Å"Dark seeker† jumping to attack him. Robert shoots the Dark seeker, killing it, and then he and Sam start running the camera angle that are used one is wide shot as ROBERT NEVILE is running the other is point of view (pov) shot as we can see from ROBERT Neville’s view and also a wide shot from behind watching him run as he is running towards a window a mid shot and close up are used to see the expression on his face. Also as he is running we see the point of view of the darkeners as they are chasing him getting closer and close. he way the end of this scene has been shot it creates a very exciting climax as the they are running the camera is unstable in a lot of it as its from a human or a dark seekers prospective the speed of the shots and the scene creates a very scary and exciting atmosphere which builds up the viewers emotions and excitement. Thought out the scene threes not much music used at the end as ROBERT NEVILE is running you can here really low but fast music almost like a clock countdown other sound affects used are footsteps running and breathing heavily also you can hearer the dark seekers growling and screaming at the running part of the scene. The reason why I picked this film and this scene to do my essay on because it’s a classic movie based on a classic novel. This scene in particular captures all viewer emotions from being frightened to being happy and scared. How to cite I Am Legend Essay, Essay examples

Total Quality Management(TQM) at Tesco Free Solution

Questions: 1. TQM System Used By the Organization.2. Critique the Implementations and Development of the Use of TQM System.3. Successful Implementation and Development of TQM System.4. Evaluating the Impact on the Organization. Answers: Introduction Quality of the production and services are considered to be the major agenda of any business enterprises. This is the best weapon that every company has to compete in the market. A high quality product always pleases the clients or consumers, whose satisfaction is the key factor to win over market share. In this paper, total quality management (TQM) system of the, UK based company, TESCO will be analysed. Tesco is one of the leading retail sectors in the world. The company Tesco started with grocery retail in 1990s but diversified in areas of clothing, books, electronics, software, furniture. Tesco has spread its business globally and has stores over 12 countries (Clark, 2014). It is the largest grocery and general merchandise retailer in United Kingdom. This company has been successful over the years, as it has been successfully delivering low-cost items. Tesco is listed under London stock Exchange. The amount of market capitalization of Tesco was 18.1 Billion on April 2015 (Combe 2 014). This paper will critically evaluate how implementation and development of total quality management system. There will be an evaluation made to analyse the impact of this system. The discussion will end with a recommendation based on the findings. 1. TQM System Used By the Organization The continuous improvement process of a company is based on Japanese concept known as Kaizen. The philosophy of this theory involves instilling a sense of employee ownership of the process. Employee involvement plays a big role in continuous improvement in an organization (Garca, Maldonado, Alvarado and Rivera 2014). Another theory of Total Quality Management is Demings 14 Points. The core concept of this theory is to increase quality and productivity by setting fourteen management practices. By following these specific points, Deming argued that improvement in quality would lead to decrease in the expenses of the company and increase in productivity and market share (Goetsch and Davis 2014). PDCA (plan-do-check-act) has different approach for quality management. This reduces variability in processes and product by utilising statistical products. It helps to manage quality of a company on a day-to-day basis by keeping the process under control, encouraging development for innovative and breakthrough changes. This enables the company to improve its products and performance (Matsuo and Nakahara 2013). In a total quality management, benchmarking is the method of comparing cost; productivity; and other specific process that are widely considered as standard or best practice. This allows the company to develop plans on how to make improvements. The one of the successful supermarket chains, TESCO, always focused on improving efficiency and effectiveness in order to remain at its position. It has achieved this position and maintaining it due to its high product quality and services. Tesco continuously introduced new products and services in order to satisfy and meet the demand of its customers (Cushman and Burke 2014). As a part of the quality management, this company tries to provide product and services, which are defect-free, generates fewer wastes and free of accidents (Innovationleaders.org, 2016). Quality management has been always the prioritized aims above all other strategic goals of the business. Tesco uses various approaches to attain its goal of quality. It has employed dedicated workers and highly skilled human capital to continue with its high quality services and products, as also for the betterment of its product quality and product. Tesco arranges meeting every day, with the management of the company, whose m ain agenda is the total quality management (Haerifar 2013). The managers discuss and suggest how every single business function can be incorporated and adjusted in order to meet the desired quality. Tesco also has quality improvement team, who supervises and maintains the quality of each product that is sold by Tesco at every store (Cushman and Burke 2014). Moreover, they deal with the quality of services to its loyal customers. They also ensure to improve its services day by day, by identifying the way of improvement. Tescos quality control is achieved through two main methods, such as, inspecting and testing the goods. These methods are applied to the entire process of production. Even the selection of raw materials goes through this process (Goetsch and Davis 2014). Human resource management is another area that Tesco gives emphasis in terms of ensuring the quality of services. The company also focuses on maintaining quality relationship with its associates and employees, as they also take part in yielding companys general output. Therefore, Total Quality Management system of Tesco tries to achieve overall quality organizational culture. 2. Critique the Implementations and Development of the Use of TQM System From the above discussion regarding the Total Quality Management system of Tesco company, it can be stated that its capability of maintaining quality and meeting all requirements of the consumers has put the company one step ahead of its competitors. Moreover, its customer-centric approach has been criticized, but it has been found most beneficial after implementation of this system. The low pricing policy of this company has been proved to be ideal. Tesco has tried to provide wide range of products at low cost but it has not compromised its quality. However, there is a disadvantage related to this low price policy. The higher strata of the society can perceive that the low price comes along with poor quality. Hence, the might have lost some share of the niche market. Tesco have not considered psychological factors of all segment of the consumers. Moreover, this company has given importance to the delivery time; flexibility and speed as measures of assessing quality of services (Chan dra 2013). In all this respect, Tesco has the comparative advantage over its competitors. The quality of services of this company has been improved more as it has introduced online services. Hence, customers of Tesco can avoid wasting time queuing in the stores for payment. Quality checking at every step, from grower to finished product at stores, is highly appreciated by the critiques and it helps to occupy the faith of the customers (Oakland 2014). The quality concept of this company follows: prevention; zero defects; getting things right at first; quality involves everyone; continuous improvement and employee involvement. Hence, by following these ways, the company achieve total quality management objectives. Tesco involves it employees from senior management and manufacturing workers in its TQM system, as a result of which the middle manager feel unimportant (Zink 2012). This may affect the quality of their services. The concept of Total Quality Management at Tesco is not only r elated to the quality of the output, but also quality of the management in a sense that, how the quality of the work, working culture and efficiency of the employees including the senior management has been improving. The quality of the operations at Tesco has improved by incorporating speed while communicating with the subordinates or with the customers. Tesco has also focused on the quality aspect of its suppliers.It has to be admitted that, the Tesco always remained focus on the quality aspect of its product or services, along with the internal quality aspect be it the performance of the workers or efficiency of the senior management. However, implementation and development of the total quality management system into the organization was not that easy. Internal quality of the company can only be improved, only if commitment from the senior managers exists, along with the actual involvement of the employees from each hierarchical level. It has been seen that there is lack of commitment from the middle managers in improving their quality of services. Total quality management will be improved by removing barriers within different department; and by changing organizational cultural, so that everyone have the urge to meet the requirement of the company in order maintain quality of its product. So by implementing the quality achievement within the system, overall quality target can be met in terms of better quality of product and services. From the above discussion, it can be noticed that this company has mostly followed and implemented the Kaizan model; Demings 14 points and benchmarking practices while managing its to tal quality. 3. Successful Implementation and Development of TQM System The use Total Management System has been introduced in Tesco and this system has been implemented for the improvement of every department. In spite of having several drawbacks on implementing this system, it has been successfully implemented within the core of the company. Tesco has focused on delivering class quality products and services. Due to implementation of this system, the performance targets have also been adjusted during recession. The system was implemented to look after the needs of customers, and the implementation was successful. This is because, during the peak of the recession the consumption behaviour of the consumers were different, hence the company changed its market strategies to suit the market scenario (Dervitsiotis 2014). The management continued to analyse the regular market scenario. As a result of which, the company has also maintained its competitiveness in the market. Moreover, apart from considering the satisfaction level of the consumers, Tesco also fo cused on satisfaction of the workers regarding the quality of their job and quality objectives of their performance. In order to be successful in implementing the total quality management system, the company focuses on designing and manufacturing new products (Bon and Mustafa 2013). It has also developed electrical enclosures and customized programmable logic controller in a water treatment environment. To use this kind of product in the manufacturing method, training is crucial in order to make certain high quality control level. To improve the quality of its employee, the quality management has introduced training plan under Total Quality Management, such as, business plan; computer skills; manufacturing skill; management skills etc. By successful implementation of Total Quality Management, the company has improved its brand value. Moreover, as its primary focus was on delivering excellent products and services with high quality, the brand loyalty of this company has increased. Th e existing customers rarely buy any other brands and due to its reputation regarding the quality new customers are attracted. Implementation of TQM successfully, the company has also achieved sustainability. This is because, as a part of Total Quality Management, the management has focused on waste free production, in order to improve its quality of production process (Fernie and Sparks 2014). Due to successful implementation of Total Quality Management, the customers can interact with the employees directly and they can avail extra services surrounding by this organization (Macdonald 2013). The continuous enhancement has eliminated the non-value added activities of the firm. Effective leadership skill of the management has helped the successful implementation and development of Total Quality Management. Moreover, TQM has improved the consumers satisfaction level, which indicates successful implementation and development of this system. 4. Evaluating the Impact on the Organization Before Introduction of TQM System Though Tesco was growing over a consecutive years, but it faces a downfall at few years back. It has been found that the company overstated about its profit which triggered controversy. Eight senior executives were fired. Hence, overall quality of the work culture was not taken into consideration. The success of Telco was reversed under the chairmanship of Clarke (Malik 2015). In spite of previous success, the reputation of the company was at stake. Moreover, Tesco required an overall analysis of its own performance. Along with assessing the pitfalls of previous performance, the company felt it necessary to sustain and capture the largest market share. Before introducing total quality management system, the focus of the company was on the marketing strategy. However, it was not possible for the management to earn the faith of the consumers once again. Therefore, it was necessary to have some improvement in the internal part of the organization. However, Tesco had stable funding base to start new action plan such as introducing Total Management System into the company (Chae, Olson and Sheu 2014). Moreover, strong administrative system and experienced and efficient managerial skill were there to carry forward this agenda. The strong morale of the employees to execute the plan was necessary for the Total management system to become successful. Thus Tesco included its employees from each hierarchical level to suggest ideas and providing feedback regarding the successful implementation of this TQM strategy. Moreover, before implementing the strategy into the system Tesco still had sufficient market share to implement the strategy more successfully. During the Implementation of TQM System Implementation of Total Quality Management is one of the decentralized control methods. The company has to pay attention to the production process, because then only the customer will hardly get defective goods or problematic services. In order to implement TQM in the system the supervisory authority of this company strictly emphasized on overall quality of the products, its services and on it relationship with the customer. Tesco faced competitors like Sainsbury who gave tough competition in terms of quality (Felgate and Fearne 2015). Therefore, during implementing TQM system, the management of Tesco targeted a high standard to outperform others. Moreover, the management of this company also looks after the attitudes of the employees. The management wanted to incorporate responsibilities inside them. However, Tesco has crossed most of the barriers that were prohibiting the implementation of TQM system. The impact on the organization during implementing the Total Quality Management S ystem was positive. The quality standard of this company has improved. The morale of the employees also developed and they were emphasized on delivering class quality product. The implementation of this strategy has also improved the customers satisfaction and hence it created brand value of the company. During implementation of this system, the organization also attained sustainability in terms of environment. This is because; along with the quality of their produced goods, the company also focused on the less polluted production process and delivering less polluted products. This improves the quality of their production process that helps them to become more competitive in nature. Development and Potential Future The TQM system has helped the company to improve its product. The customer satisfaction also has increased, as a separate team is in the charge of looking after this matter. They quality of services increased its brand value. As a result of this the scope of the company has diversified and chances of growing in future can be visualized (Van Heerden 2014). Though Tesco is one of the worlds leaders in the retail industry, the company must continue to maintain and improve its quality to sustain in global market. Due to its consistency in terms of quality the companys sales is increasing and the business is expanding all over the world. It has already spread in various countries and it can be expected that it will open up more units within those countries and expand its business at few more countries. Tesco has always focused on maintaining hygiene, thus high class customers are also satisfied with the name of this brand (PilarMartnez-Ruiz et al. 2014). Due to business expansion, it is e xpected that there will be more job creation in the economy. Moreover, the implementation of TQM requires high skilled workforce, thus training was given to the existing workers, which in turn improved the quality of labours. The distrust developed among the customers during the downfall of the company has been retained by implementing total quality management system in the business. Tesco is strictly controlling its quality management as its most prioritise area to develop its business. This is the main weapon in which they have competitive advantage. It is believed that if it maintains its high quality consistently, then there is huge scope for Tesco to capture largest global market share. Recommendation From the above discussion, it can be said that Tesco has successfully implemented Total Quality Management and has developed by this process. It is recommended that the company should supervise its production process more rigorously to ensure that the every product that it delivers is defect-free (Bani Ismail 2012). To ensure overall quality of the management, it is recommended that the company should not throw away expiry food as a waste. It has to find some alternate process to use those items in some other purpose. Apart from the quality of the product, Tesco should focus on the customer relationship, thus a separate customer care team should be employed to communicate with them. Moreover, success of the TQM system mostly depends on how the employees are taking their actions, keeping in mind the quality issue (Kanguet al. 2013). The proper behavioural activity while handling customers should be the basic requirement of a staff at the retail stores. This will improve the quality of service that they provide. Overall, it can be concluded that even if Tesco has successfully implemented the Total Quality Management system into its business activity, the company must continue to control its quality management on a day-to-day basis. By this way, the Tesco will be able to advance its production process for further improvement in the quality of the goods and services they provide. References Bani Ismail, L., 2012. An evaluation of the implementation of Total Quality Management (TQM) within the construction sector in the United Kingdom and Jordan (Doctoral dissertation, University of Huddersfield). Bon, A.T. and Mustafa, E.M., 2013. 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